materials_Travel

Unit 5 : Hotel
Change/Cancel hotel booking取消訂房英文

Intermediate

Summary

Learn how to change or cancel a hotel booking.
了解如何更改或取消酒店預訂。

travel 5
  • Brain Storm : Share your ideas with your teacher.

Do you have any experience regarding changing or canceling the reservation?

您有更改或取消預訂的經驗嗎？

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Vocabulary 取消訂房英文單字

Repeat these words/ phrases after your teacher.

跟著老師重複這些單詞/短語。

  • Reservation｜預訂
  • Last name｜姓
  • Available｜可用的
  • See you then!｜回頭見！
  • Button｜按鈕
  • As soon as｜立刻
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Dialogue 1 取消訂房英文對話

Read the dialogue aloud with your teacher.

Receptionist

Amber

Hello, thank you for calling! This is Empire hotel. How can I help you?

Hi, I made a reservation with you a couple weeks ago, and I need to change my reservation.

Alright. You’d like to cancel this reservation?

No, I only need to change the date.

No problem! What’s the last name of the reservation?

The last name is Cheng, C-H-E-N-G.

Okay, let me see…  what date do you want to change?

November 14th, is this date available?

Sure, let me change your reservation from October 10th to November 14th.

Thank you so much! See you then.

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Let’s Practice 取消訂房英文練習

Complete the dialogue by choosing the correct answer.

選擇正確答案完成對話。

A : Hello, I’d like to change my reservation.

B : Do you want to ____(1) it?

A : No, I only want to change the date.

B : Okay, may I have your _____(2)?

  1.  a. see              b. cancel
  2.  a. last name     b. schedule
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Dialogue 2 取消訂房英文對話

Read the dialogue aloud with your teacher.

與老師一起大聲朗讀對話。

Front door

Ruby

Hello, this is the Crown Hotel. My name is Vicky. How can I help you?

Oh, hi! I hate to do this, but I’ve got to cancel a reservation I made earlier this week.

No problem, all I need is your name, phone, and reservation date.

My name is Rudy Lin. And the phone number is 005-873-825. The reservation was for April 9.

Ruby Lin. Let me hit one button, madam, and now your reservation is canceled.

Thank you. I’ll make another reservation as soon as I can.

It’s been my pleasure to help you.

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Role Play 取消訂房英文對話

Role-play the following situation with your teacher.

  • You are calling the hotel to change a reservation.
    您正在致電酒店更改預訂。

  • Your teacher will act as a receptionist.
    你的老師將擔任接待員。
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Discussion：取消訂房英文討論

Share your  ideas with your teacher.

  1. Have you ever used Airbnb to find a place to stay?
    您是否曾經使用 Airbnb 尋找住處？

  2. Would you like to open your own hotel?
    你想開自己的酒店嗎？