Unit 5 : Hotel
Change/Cancel hotel booking取消訂房英文



Learn how to change or cancel a hotel booking.

travel 5

Do you have any experience regarding changing or canceling the reservation?


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Vocabulary 取消訂房英文單字

Repeat these words/ phrases after your teacher.


  • Reservation|預訂
  • Last name|姓
  • Available|可用的
  • See you then!|回頭見!
  • Button|按鈕
  • As soon as|立刻
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Dialogue 1 取消訂房英文對話

Read the dialogue aloud with your teacher.



Hello, thank you for calling! This is Empire hotel. How can I help you?

Hi, I made a reservation with you a couple weeks ago, and I need to change my reservation.

Alright. You’d like to cancel this reservation?

No, I only need to change the date.

No problem! What’s the last name of the reservation?

The last name is Cheng, C-H-E-N-G.

Okay, let me see…  what date do you want to change?

November 14th, is this date available?

Sure, let me change your reservation from October 10th to November 14th.

Thank you so much! See you then.

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Let’s Practice 取消訂房英文練習

Complete the dialogue by choosing the correct answer.


A : Hello, I’d like to change my reservation.

B : Do you want to ____(1) it?

A : No, I only want to change the date.

B : Okay, may I have your _____(2)?

  1.  a. see              b. cancel
  2.  a. last name     b. schedule
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Dialogue 2 取消訂房英文對話

Read the dialogue aloud with your teacher.


Front door


Hello, this is the Crown Hotel. My name is Vicky. How can I help you?

Oh, hi! I hate to do this, but I’ve got to cancel a reservation I made earlier this week.

No problem, all I need is your name, phone, and reservation date.

My name is Rudy Lin. And the phone number is 005-873-825. The reservation was for April 9.

Ruby Lin. Let me hit one button, madam, and now your reservation is canceled.

Thank you. I’ll make another reservation as soon as I can.

It’s been my pleasure to help you.

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Role Play 取消訂房英文對話

Role-play the following situation with your teacher.

  • You are calling the hotel to change a reservation.

  • Your teacher will act as a receptionist.
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Share your  ideas with your teacher.

  1. Have you ever used Airbnb to find a place to stay?
    您是否曾經使用 Airbnb 尋找住處?

  2. Would you like to open your own hotel?