TOEIC 25-2
Speaking Mock Test


This unit will cover tasks 7-11 of the 11 tasks in the TOEIC Speaking Test.


Questions 7–9:
Respond to questions using the information provided

Directions: In this part of the test, you will answer three questions based on the information provided. You will have 45 seconds to read the information before the questions begin. 
For each question, begin responding immediately after you hear a beep. 
No additional preparation time is provided. 

You will have 15 seconds to respond to Questions 7 and 8, and 30 seconds to respond to Question 9.

Response time:15 seconds

Question 7:

 Could you tell me how many bulbs I ordered?

Response time:15 seconds

Question 8:

As far as I remember, the total amount does not include sales tax.  Is that correct?

Response time:30 seconds

Question 9: 

If you want to get a refund, what should I keep in mind?  Could you tell me more about return policy?


Question 10: Propose a solution

Directions: In this part of the test, you will be presented with a problem and asked to propose a solution. 

Preparation time: 30 seconds
Response time: 60 seconds

Respond as if you work at the shop.
In your response, be sure to

  • show that you recognize the problem, and
  • propose a way of dealing with the problem.


Hello, this is Dr. Kate Murphy at Philly Family Clinic. As you know, we have been in business for over twenty years. Our clinic has always been a big part of the community and business was very good. We always had our regular customers and they always brought their family members to our clinic. Things couldn’t have been going any better.

However, lately we have been getting fewer customers at the clinic. Also, it seems that most of our customers are elderly men and women now. This has become a very big concern for us here at Philly Family Clinic.

I have been trying to think of ways to increase our business and attract more children to our clinic. I have already tried several things but they have been unsuccessful. I’m afraid that if I don’t make some changes soon, my clinic will be in danger of shutting down. I have been watching the clinic lose business each month for the past year and I’m not sure what else I can.

That is why I am calling you. I know that you have a lot of experience in making business decisions. I was hoping that we could sit down together and discuss some ideas on how to revive my clinic. I know that with your knowledge you can help me turn things around. Once again,this is Dr. Kate Murphy and you can call me on my mobile. My number is 854-5901. I look forward to hearing from you. Thank you!


Question 11: Express an opinion

Directions: In this part of the test, you will give your opinion about a specific topic. Be sure to say as much as you can in the time allowed. 

Preparation time: 15 seconds
Response time: 60 seconds


Do you agree or disagree with this statement? A lot of people have much more interest in their health now than in the past.

Please support your opinion with reasons and examples.

Resource: TOEIC® tests